Welcome to Client Care Support

• What is the Morning & Night Supplement and how does it work?
• How will the Morning & Night Supplement support my menopause journey?
• How does the Morning & Night Supplement support hormonal balance?
• Can I take the Morning & Night Supplement alongside HRT?
• How does the Morning & Night Supplement improve fine lines and wrinkles?
• Can I take just morning (or just night)?
• Can I take the Morning & Night Supplement with a collagen supplement?

See all articles in Morning & Night Supplement →

• What is #LumityCollective Rewards?
• How do I earn #LumityCollective Rewards points?
• How do I access my #LumityCollective Rewards?
• How do I keep track of the #LumityCollective Rewards points I have earned?
• How do I redeem a #LumityCollective Rewards item?
• Can I redeem more than one #LumityCollective Rewards item at a time?
• Can I add my reward product to come with my next order?

See all articles in #LumityCollective Rewards →

• How can I check the status of my delivery/order?
• How do I return an item?
• What countries do you ship to?
• How long does delivery take?
• Can I make an amendment to an order that has been placed?
• Can you arrange express delivery?
• Who do Lumity ship with?

See all articles in Orders, Shipping & Returns →

• How do I update my payment method?
• I have a subscription, but cannot access my account?
• How do I reset my password?
• How do I change my subscription charge date?
• How do I change my shipping address?
• Can I pause my subscription?
• How do I cancel my subscription?

See all articles in Account & Subscriptions →

• What anti ageing ingredients are there in the Skin Nutrients Facial Oil?
• How many drops of the Skin Nutrients Facial Oil do I need?
• When is the best time to use the Skin Nutrients Facial oil?
• Can I use this around my eye area?
• What anti-ageing effects does it have?
• How does the Skin Nutients Facial Oil fit in my routine?
• Why is there not a separate day and night product?

See all articles in Skin Nutrients Facial Oil →

• Is Skin Nutrients 4-in-1 Cleanse suitable for sensitive skin?
• What ingredients make up the scent of the product?
• Can you tell me what ingredient or ingredients are the preservative?
• Does the Skin Nutrients 4-in-1 Cleanse contain nuts?
• Can men also use this product?
• Can I use Skin Nutrients 4-in-1 Cleanse in the shower?
• Is it safe to use over the eyes and can it remove eye make-up?

See all articles in Skin Nutrients 4 in 1 Cleanse →

• What is Skin Nutrients Body Oil made up of?
• How do I use the Skin Nutrients Body Oil?
• How much Skin Nutrients Body Oil should I use?
• Can I pair my Skin Nutrients Body Oil with any tools?
• Can I use Skin Nutrients Body Oil in place of my moisturiser?
• How often should I be using Skin Nutrients Body Oil?
• Can men also use this product?

See all articles in Skin Nutrients Body Oil →

• What is the benefit of body brushing?
• Should I body brush daily?
• What is the Copper Body Brush made of?
• What is the benefit of the copper in the body brush?
• How do I clean my Copper Body Brush?
• How often should I replace my Copper Body Brush?
• What are the benefits of facial massage?

See all articles in Accessories →

• Client Care Opening Hours

• What is GlycanAge?
• Why have we partnered with GlycanAge?
• What are Glycans?
• Are biological age tests accurate?
• Does GlycanAge measure glycation?
• How does GlycanAge compare to other biological age tests?
• How do I calculate my body age?

See all articles in Miscellaneous →